Process
- Can you send me a sample pack?
Yes. We have sample packs showcasing different paper, envelopes, wax seals, belly bands, vellum paper, handmade paper and many other goodies. Our sample packs are pre-made.
- Do sample packs include envelopes?
Yes, we include a number of envelope options in the sample pack.
- How do I place an order?
Please send us an email with the details and we will send you a quote. Once the quote is accepted, we will create a custom listing and send you the link.
- Can I make changes to my text?
Yes, all the text is fully customisable,
- How long does it take for printing?
Usually one to three weeks. It depends upon the quantities, complexity, and type of printing. If you are desperate for “rush printing” let us know – for a small fee we may be able to accelerate these times.
Paper
- Can I change the card size?
Yes, we have a range of sizes.
- Do you offer foil printing?
Yes we do. Gold is the most popular colour. It looks fantastic and very elegant.
- Do you offer Letterpress printing?
Yes we do. It is a stunning way to print stationery and adds a real touch of class to your stationery.
- Do you offer deckle edge paper (handmade paper)?
Yes we do. Deckle edge is all the fashion right now.
We have a range of handmade paper with deckled edges, in a number of sizes.
We have a range of handmade paper with deckled edges, in a number of sizes.
- Do you offer rustic paper?
Yes, we offer a range of grained rustic paper suitable for either black or while ink printing.
- Can I have my stationery printed on both sides?
Yes. Just let us know – this is quite common for invitations or table numbers.
FONTS
- What fonts do you offer?
Please see options here.
COLOURS
- Can I change the colours (text, background etc)?
Yes (except the watercolour illustrations).
- Will the colours come out exactly as per my device screen?
The colours of the printed stationery are as per industry standards.
Depending upon the quality and type of your device screen they may or may not match exactly.
Depending upon the quality and type of your device screen they may or may not match exactly.
- Can I have my stationery printed in a font you do not offer as standard?
Yes. There will be a cost equal to what we need to pay to purchase the font.
TEXT
- How does it work with the text?
When you place an order, you need to send us all the text we need to complete the stationery and then sign off on the “proofs” before we send you the digital files or send your to-be-assembled stationery to the printers. Wherever names, dates, telephone numbers, email or physical addresses are included we suggest you check and double check the details.
- Can my stationery be in languages other than English?
Yes, of course. Our team knows multiple languages including English, German, French, Russian, Turkish, Romanian, and Chinese.
If you can give us the text for your stationery it can be in any language you like.
If you can give us the text for your stationery it can be in any language you like.
ACCESSORIES
- What accessories do you offer?
The most popular are belly bands, twines, ribbons, pearls, vellum jackets and wax seals
SHIPPING AND POSTAGE
- Who do you use for shipping?
We use Australia Post for local parcels and DHL EXPRESS for international, who we have found to be ultra-reliable. Over many years they have never lost or failed to deliver a single item either domestically or internationally.
- Do you ship worldwide?
Yes. We safely ship all over the world on a continual basis.
- Do you send the parcels registered?
Yes, all parcels are sent registered.
We also use “signature required” and provide you with tracking numbers so you can follow your shipment.
We also use “signature required” and provide you with tracking numbers so you can follow your shipment.
- What are typical postage times?
Within Australia 1 to 3 days.
Overseas, 3 to 5 days (express), and regular airmail 7 to 14 days.
Overseas, 3 to 5 days (express), and regular airmail 7 to 14 days.
Please note that Paradise Invitations is not responsible for delivery delays due to unforeseen issues outside of our reasonable control such as delays due to severe weather, natural disasters or strikes. Please note that you may be liable for additional customs and import duty, quotas, permits, product restrictions and other local requirements.
We’d love to be part of your journey, while you’re part of ours.